Please inspect items immediately when received. Read conditions below carefully before inquiring about returns and exchanges.
RETURNS
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and must be in brand new condition.
- All returns are subject to a 20% re-stocking fee. The restocking fee covers the cost of our order processing and restocking process. If you wish to retain store credit, the restocking fee may be waived. Please inquire for details.
- Non-returnable items:
Gift cards
Downloadable software products (Ecutek, Hondata, Or tuning softwares)
- To complete your return, we require a receipt or proof of purchase.
- There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
- Shipping, handling, and transaction fees are non-refundable.
- No returns, cancellations, or refunds are allowed on special order items.
REFUNDS (if applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- Approved refunds are issued within 2-3 days.
- f you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@KaijuMotorsports.com.
EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@KaijuMotorsports.com and send your item to: Kaiju Motorsports, 653 Middlegate Rd , Henderson NV 89011, United States. (Only ship after approval of exchange)
SHIPPING
To return your product, you should mail your product to: Kaiju Motorsports, 653 Middlegate Rd , Henderson NV 89011, United States (Only ship after approval of return)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you received free shipping, shipping costs are still included in the price of the item and will be deducted from original price.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.